Connect Square

Connecting takes a minute and happens on Square's own screens. RareSync never sees your Square password.

Before you start

• Sign in to RareSync.
• Have an active plan. Connecting a store needs one, and the Connect button will send you to Billing if you do not have it.
• Be an Owner or an Admin. Members can see the Sync screen but cannot connect.
• Know which Square account owns the store you want to link.

Connect Square

1. Open Sync in RareSync.
2. Find the Square card and choose Connect.
3. Read the connection details, then choose Continue to Square.
4. You land on Square. Sign in if you are not already.
5. Approve the request.
6. Square sends you back to RareSync.

Give RareSync permission

Square asks whether RareSync can work with your catalog. Approve it with the account that actually owns the store, not a staff login that only covers one location.

Approving with the wrong account is the most common reason a connection finishes but the wrong catalog appears.

Check that it worked

Back on Sync, the Square card shows a Connected badge. Open its actions menu (the three dots), then choose View integration. The page's Last sync row reads Never, which is correct straight after connecting. Nothing has been sent yet.

If the card still shows Connect:

• Start again from Connect and finish every screen on Square's side. Closing the tab partway leaves nothing behind.
• Check you are signed in to the right Square account in that browser.
• If the button is greyed out, look at your plan and your role first.

What to do next

1. Decide which way items should move, on the Sync Direction row.
2. Check Match up your fields if your Square catalog uses fields differently to ours.
3. Press Sync Now. See Send your items to your store.