Help
Guides for your catalog, your store, your plan, and the things that go wrong.
Everything here is written for the person running the shop. Short pages, plain words, and the honest version of what RareSync does and does not do.
Start here
New to RareSync? Read What RareSync does for the shape of it, then Set up your account.
If you catalog on your feet, put it on your home screen first: Install RareSync on your phone.
What RareSync can do
- Search: find anything in your catalog, by picture or by words
- Describe: turn your photos into a finished listing
- Identify: find out what an item is and what it sells for
Your catalog
Searching, filtering, editing and deleting.
Connect your store
Link Square or Shopify, then send your items over.
Two pages worth reading before your first sync: What syncs, and what does not, and When two versions disagree.
Settings and your team
Set how the AI writes for you once and it applies to everything after it.
Invite your team, and check what each role can do before you pick one.
Your account and your plan
Privacy
How we use your photos and Training the AI are the plain-English versions. The Privacy Policy is the one that binds us.
Fix a problem
Stuck? Troubleshooting covers what we see most, and emailing us gets a reply within a business day.