Send your items to your store

Press Sync Now

1. Open Sync.
2. Choose View integration on the store you want to update.
3. Press Sync Now.

That is the whole thing. The button changes to Syncing... while it runs.

Your catalog does not move on a timer

RareSync does not send your catalog on a schedule, overnight, or in the background. Nothing you add or edit reaches your store until someone presses Sync Now.

A sale is the exception. Sell something on a connected Square and Square tells us without waiting for Sync Now, and we take the item's listing down wherever else you listed it. See What syncs, and what does not.

So get into the habit. Add your items, check them over, then sync once when you are done for the day. There is no cost to syncing often and no harm in syncing twice.

Watch it run

The card shows the sync in progress, and the integration page's Last sync row updates to say how long ago the last one finished.

You can leave the page. The sync keeps going without you watching it.

Big catalogs take a few minutes

A shop with a few hundred items is quick. A few thousand takes longer, because your store limits how fast anything can be added to it.

Give it a few minutes before you decide something is wrong. Check the history rather than pressing Sync Now again.

See what happened

Choose View integration, then View history for a list of recent runs and what each one did.

When something did not go over:

1. Open the history and find the run.
2. Read what it says about the item.
3. Fix the item in RareSync. A missing name, SKU or price is the usual cause.
4. Press Sync Now again.

Only the fixed item needs to change. You do not have to redo the ones that worked.

Items marked as needing your decision do not sync until you make it. Look for Resolve Conflicts at the top of the Sync screen. See When two versions disagree.