Disconnect a store

Disconnect a store

1. Open Sync.
2. Open the store card's actions menu (the three dots).
3. Choose Disconnect. If the store has more than one account, choose View integration instead, then find the account under Accounts and choose Disconnect there.
4. Read the warning, type DELETE, then choose Disconnect.

Only Owners and Admins can do this.

What is deleted

Disconnecting deletes the connection from RareSync. That includes:

• the saved access RareSync used to connect to that account;
• its sync history and sync settings;
• saved category matches for that account; and
• RareSync's links between your items and their copies in that store.

If you connect the same account again later, you will need to set up its sync and category matching again.

What stays

• Your RareSync catalog stays exactly as it is.
• Your RareSync photos and drafts stay too.
• Anything you already sent to your store stays there too.
• No item is deleted on either side.

What stops is the traffic between them. The store card returns to Connect, nothing new reaches your store, and nothing from your store reaches RareSync.

When it is worth doing

• You are moving to a different store account.
• You approved with the wrong account and want to start again.
• You want everything to hold still for a while.

If you only want the connection to hold still for a while, choose Pause from the store card's actions menu instead. Pause keeps the connection and its settings so you can choose Resume later.

Connect it again later

Connect the same store again any time from Sync. You approve access on Square or Shopify again, the same way you did the first time.

Set up your sync direction, conflict rule, field matching and category matching before your first sync back. The old connection's settings and history do not come back.