Sign in and passwords

Sign in

Open app.raresync.com, enter your email and password, and choose sign in.

Use the same method you signed up with. If you started with Google, there is no password to type.

Sign in with Google

Choose Continue with Google and pick the same Google account you used to sign up.

A different Google account is a different RareSync account, even when both use the same email address at your shop. If your catalog looks empty after signing in, check which account you picked.

Change your password

You can change it from inside RareSync when you already know the current one.

1. Open Account.
2. Under Security, choose Change Password.
3. Enter your current password, then the new one twice.
4. Choose Change Password.

The new password needs at least 8 characters, and it has to be different from the one you are replacing.

Reset your password

Use this when you cannot get in at all.

1. On the sign-in screen, choose forgot password.
2. Enter your email.
3. Open the email we send and follow the link.
4. Set a new password.

The link is good for a short while. If it has expired by the time you open it, ask for a fresh one rather than reusing the old email.

Two-step sign in

There is a Two-Factor Authentication row under Security marked Coming Soon. It is not available yet, so use a password you do not use anywhere else.

Sign out

Open Account and choose Log out, top right.

Do this on any shared or borrowed device. Closing the tab is not the same thing.

Still stuck? See I cannot sign in.